‘I’ll Get This To You On Friday’
If you say that you will communicate with someone on a certain date, communicate with the person on that date. Capisce?
The Practice: Client Control, Before It’s Out Of Control
As lawyers, we often look past obvious signals when we’re about to get a new client. Here's some advice from small-firm columnist Brian Tannebaum on how to control client behavior before it gets out of control.
Has Legal Industry Upheaval Changed Your Career Goals?
We'd love to hear your thoughts. Enter for a chance to win a $250 gift card.
Inside Straight: Being Responsive
Being responsive — there’s nothing to it. Why do so many lawyers mess it up?
The Practice: Credit Cards, House Calls, Text Messages — Are They Beneath You?
Small-firm columnist Brian Tannebaum offers some practice advice about how to charge clients and how to communicate with them.
From Biglaw to Boutique: Client Contact
"Client contact" is not necessarily a bed of roses, but that doesn't mean it's not important.